1. digital-watchdog. Use the links below to acquire the up-to-date firmware file from the Digital Watchdog website. g. 2. 3. Click on the Security tab, then click the Custom Level button. Fill out device information in the device manager. 9 . The DVR can be connected to 16 cameras simultaneously and features an audio input and output, as well as a sensor input and. Site Setup. This article will outline the information required for a Password Reset Form. DW-VP12xT8P. Unauthorized Dealer Policy. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. On the Network menu, set the NVR to a DHCP (Dynamic) Network Type. Release Notes Technical Bulletin - 2022 VMAX IP PLUS Firmware Firmware Upgrade Firmware Update Pathfinder Pathfinder Update P2P 01/02/2022 - Release Notes - C3 CMS Software Update v1. To: DW® Customers Date: October 26, 2020 Re: VMAX IP Pus Firmware Update VMAX® IP Plus™ NVR Firmware Update. Customer Login. If you are receiving a “Bandwidth Limit Error” message on your VMAX® IP Plus, the total throughput of all cameras connected with your NVR is exceeding the 80 Mbps limit. Supported/Affected Devices. Staff Login. IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. The feature is available for all MEGApix ® single-sensor IP cameras as well as VMAX IP Plus NVRs. 0 then upgrade to 4. VMAX Series (Legacy) VMAX Flex Series; VMAX 480 Series; VMAX 960H Series; VMAX A1 Series (2. 1. Replace the top cover of the unit. At the DVR itself, log in as an Admin, right-click with your mouse, and select Menu > Network > Network. 264 analog cameras. 446. Write a review. You are using an unsupported browser. Default Password: <no password>. Note: It is recommended that you are onsite when troubleshooting network issues. Click the Check button to prompt the HDD Health Check window. My Watchdog. Contents Introduction 3 Workflow 4 Installation Worksheet 5 Default DVR Login 6. Get help from Digital Watchdog’s Technical Support professionals. DW® Logo Merchandise. Network setting information for the VMAX standalone units can be found within the Network Menu of the DVR. Case Studies. (64 pages) DVR Digital Watchdog VMAXD1 16 User Manual. To set up Email Notifications for a VMAX® DVR: If you have not already logged in to the unit as the Administrator, at the recording unit, right-click with the mouse and enter the User ID and Password of the Administrator profile to log in. M. 1, the system will keep the same password. Go to the Site menu to register a new site with the QR code scan. 0. Name the file. The Network Video Recorders (NVR) of the VMAX® IP Plus Series have a maximum throughput of 80 Mbps. 888. x. This article will outline the information required for a Password Reset Form. After logging in as the Administrator, the VMAX A1 Plus will display the Live View for all connected cameras. DW Spectrum Support and Troubleshooting. The Security Settings window will display. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. If a test email has still not been received after five (5) minutes, try the following troubleshooting steps: Restart the DVR. X Corp. Software Version: DW Spectrum v3. My Watchdog. The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. Use the following flowchart to troubleshoot DDNS connection issues. Network Connections. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. An RTSP URL can be utilized to connect a device, such as a VMAX recording unit or a compressor, to a DW Spectrum Server if the device is unable to be added through an ONVIF protocol. Network Setup For A VMAX A1. To learn more about the VMAX A1 G4 solutions, click here. 64. 2 System Setup 1. 2. 1. Complete the form below and a DW ® technical support representative will be in touch or check the status of your existing support ticket. Up the Coax (UTC) remote configuration is available with all compatible cameras. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. You are using an unsupported browser. Contact Tech Support. Gateway: 192. When paired with the revolutionary. Use the following flowchart to troubleshoot a non-responsive standalone DVR or NVR unit. 2. Choose from either dwddns. 168. 2. Resolving Corrupted Database Index for DW Spectrum![][1] Resolving Corrupted Database Index for DW Spectrum ----- **Affected Roles:** Owner, Administrator **Related. 0 firmware update interrupts Push Notifications for DW Mobile Plus: Recording management is unaffected, push notification fails: Low: Dec 15, 2021 From the HDD Menu, check the Capacity and Free Space of the hard drive. 1, the system will keep the same password. Press Releases. Related Articles. Flowchart: Troubleshooting Recording Errors For the VMAX A1 Series-----Affected Roles: Administrators. 2: 01/21/2016:. This will determine how the site. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. (64 pages) DVR Digital Watchdog VMAX AND CORE DW-VACB2T Manual. 0. 83-v5. Blog. Follow the instructions below to update the DVR to the latest firmware build: Download the latest firmware version for the DVR. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Once logged-in as the Administrator, right-click with the mouse and select Menu. Staff Login. Phone: 866. Last Edit: March 3, 2021----- Live Stream Latency. By running the recovery program, the VMAX® IP G4 will be defaulted and reverted to an older version of its firmware, resolving most operational issues. net or dwddns2. ACS v1. Customer Login. Apr. 1 . Resolving Camera DHCP Addressing Issues Before Adding to a VMAX IP Plus As the VMAX IP Plus features a UPnP (Universal Plug and Play) function, when an IP camera is connected to the built-in PoE switch of the VMAX IP Plus the NVR will automatically attempt to assign an IP address to the camera that matches the unit’s IP address scheme (10. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. To add a new VMAX® A1 Plus™ device- Launch the DW Mobile Plus™ application on your Android® or Apple® smart-phone or tablet. net or dwddns2. When the DVR boots up, it will be in manuals for additional information. Click the Search button to scan the network for connected cameras. 0. Scroll through the Security Settings list and set all ActiveX settings to either Enable or Prompt. Troubleshooting articles for the VMAX A1 Plus Series. Help Desk Software by HappyFox. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update v5. If you are able to connect with the server through your current network connection, the login page of the server’s web client will display. DW Sales: 866. Refresh the web page and log in to the Web. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. Refer to their individual When the DVR boots up, it will be in protective mode 4-Channel 8-Channel 16. NDAA and TAA-compliant VMAX ® A1 G4™ offer a seamless upgrade to 4K HD resolution for new ROI from existing coaxial infrastructure. 446. X, the social media company formerly known as Twitter, could lose as much as $75 million in advertising revenue by the end of the year as dozens of major brands. VMAX A1 Plus Series . Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset. DW-VF960H = VMAX 960H Flex. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. 2021 **Re:** VMAX® IP Plus 3rd Generation Hardware Identification # **VMAX® IP Plus NVR 3rd Gen… Product Announcements. Digital Watchdog has a lot to share about the latest version of their dynamic DW Spectrum® IPVMS, new MEGApix® CaaS edge cameras powered by DW Spectrum® IPVM. 1 Updated: November 11, 2021. 20-May-2020. Control VMAX® A1™, A1 Plus™ and IP Plus™ recorders; Up to 256 simultaneous sites connections; Multi-camera viewing, up to 144 cameras (64 on Mac) per monitor; Dual monitor, up to 288 views*. In the Setup Menu, Select Network, then select the Network menu. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. Complexity: Medium to High. DW Forum. 73 MB: Download:. . 264 Digital Video Recorder. 446. 0. com . 37512 VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. 3. 4. Next, click the “Setup” button for the 2nd. 1. 2. The Setup Menu will display. . Note: If you are experiencing recording issues with your VMAX® IP Plus and do not believe that it is due to the system recording settings, check out Troubleshooting Recording Errors For A VMAX IP Plus. Place the DVR in its final position. How to hard reset digital watchdog DVR. Carefully place a hand on the hard drive, to hold it in place, and turn the DVR over. (127 pages) DVR Digital Watchdog VMAX 480 Quick Start Manual. Make sure your mouse is plugged in the back. To register a new device, use the dropdown to select Digital Watchdog VMAX. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 16 Power over Ethernet (PoE) ports, the NVRs can. Digital & Multimedia Evidence (DME) solutions provided by Larry A. Click the “Get Stream” button, then click the “Setup” button for the REC. 9 MB) · Digital Watchdog VMAX Flex Manual (PDF, 5 MB) · Digital Watchdog VMAX Flex Quick Start Guide (PDF, 1. This article will outline the information required for a Password Reset Form. Neste pdf, atopará instrucións detalladas sobre como instalar, configurar e operar o seu equipo, así como consellos de seguridade e solución de problemas. 888. com . 0 or newer. The Digital Watchdog Support KB is currently undergoing construction. Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. This DVR features one HDD bay and comes. It is recommend - ed that the user read the entire instruction manual for complete and proper installation and usage. If the issue persists, default the cameras confirm that the network settings are correct, then add it to the VMAX IP Plus through Camera Management. Summary of Contents for Digital Watchdog DW-VC16 series. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 4 Power over Ethernet (PoE) ports and expandable to 9 cameras, the. Remove the four mounting screws that secure the hard drive to the inside of the DVR. Next, click on “Network” and select the “Pathfinder” menu. Stream (primary stream). 6mm fixed lens P/N: DWC-V7253WTIR - Qty. In the event that the System Administrator forgot, does not know, or needs to reset the Admin login for their VMAX® A1 Plus unit, a special request must be submitted for a password recovery. Additional Resources Installation File Download. Help Desk Software by HappyFox. Up to 60fps @ D1 and up to 240fps @ CIF. The VMAX A1 Series DVR archives and stores camera video to its local hard drive as cameras stream video. 264 hd-sdi 1080p resolution digital video recorder (85 pages) DVR Digital Watchdog VMAX480 User Manual. 160. Low: Oct 01, 2019:. Basically, the problem is that the remote viewing stops working after a day. The Mobile Notify menu will display the IP address of the VMAX IP Plus and the unique Device IDs of connected mobile devices that have enabled the Push Notification settings within the VMAX Plus mobile application. Default User ID: admin Default Password: <blank> 2) After logging in as the Administrator, right-click in the Live View area and select “Menu”. 1. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. DIGITAL WATCHDOG DW-VF-4500G DVR VMAX FLEX 4CH 500G. 264 linux embedded dvr (74 pages)Digital Watchdog DW-VG494T4P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, with 4TB Hard Drive Included. Next, click on “Network” and select the. VMS Software Articles - Pivot CMS, C3CMS, etc. Digital Watchdog engineering has discovered an issue where the VMAX A1 Plus™ is prevented from communicating with our Pathfinder (P2P) service in a timely manner. Do not touch the product with wet hands. Product Description. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. com digital-watchdog. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. User/Password: (the DVR model – vmax960, vmaxflex, vmax480, etc. 3595 / Fax: 813. User/Password: (the DVR model – vmax960, vmaxflex, vmax480, etc. com digital-watchdog. 77Bandwidth Limitation. Help Desk Software by HappyFox. Date Created: March 2, 2020-----Recording Errors. Digital Watchdog® Introduces Next Generation VMAX® IP G4™ NVRs . DW® Logo Merchandise. This article will outline some troubleshooting methods to resolve video loss for new and previously installed analog cameras. Supported/Affected Devices. Known Issue: Digital Watchdog VMAX ® A1 Plus™ Rebooting. Related Digital Watchdog VMS Apps: C3CMS. Fill out device information in the device manager. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. 64, VMAX A1 G4 v1. This Remote Technical Support Service is a great way for System Integration Professionals and Licensed Installers to receive remote assistance to help resolve a variety of issues and answer product configuration questions. Quickly find. Get help from Digital Watchdog’s Technical Support. DW®. Instead, connect the PoE switch to the router,. 160 and Gateway - 192. Contact DW RMA. Related Manuals for Digital Watchdog Vmax 960 H. To set up a PathFinder connection at a VMAX IP Plus: Log in to your VMAX IP Plus as the Administrator. VMAX A1 Plus Series (5 MP) Use the following flowchart to troubleshoot video backup issues when exporting video directly from the DVR. Testimonials. Launch the VMAX Plus mobile application. 2020 Customer. On occasion, recording issues may arise as a result of. 446. Click on the Pathfinder Use dropdown and select On. Right-click in the Live View area, then select “Menu”. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. To set the Motion Area: From the Setup Menu, click on Alarm, then select Camera Alarm. Limitations Of DW VMAX IP Plus Connections. By default, the NVR is set to IP Address – 192. 1. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. Password. DW® | Complete Video Surveillance SolutionsDW-VMAX, DW-VF, DW-VF960H, DW-VC, DW-VMAX960H, DW-VMAX480: System time inaccuracy: Time records affected; outdated/discontinued product. On occasion, recording issues may arise as a result of. 264 analog cameras. Menu. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. The VMAX A1 Plus can record 1080p video. At the NVR, log in as an Admin, right-click with your mouse, and select Menu > Network > Network. The File Name that you select is how the . (VMAX A1 Plus)** ----- **Affected Roles: **All Users **Related Digital Watchdog VMS Apps:** Web Viewer **Comple… Setup. Under Backup Start, click Start to begin the Export. Enable the “Use Pathfinder” setting to activate the PathFinder (P2P) service. Get help from Digital Watchdog’s Technical Support professionals. Help Desk Software by HappyFox. 168. For File Name, click the edit button (pencil icon) and enter a name for the Export file. Get help from Digital Watchdog’s Technical Support professionals. Insert four mounting screws to secure the hard drive to the inside of the DVR. The HTTPS/Certificate menu will display. 1 MP) Recovery Firmware For The VMAX A1 (2. VMAX A1 Plus and VMAX A1 G4 recording units can be configured to send out email notifications through an Internet connection when specified events are detected by the recorder, such as motion detection, video loss, S. 1. Unauthorized Dealer Policy. 5. Enable Use DDNS. 1 MP) Upgrading Firmware For A VMAX A1 Plus (5 MP) If the unit is up-to-date, continue to the next. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application. VMAX A1 Series (2. 2. If you wish to modify or create a new user, then it must use the above password requirements. Before using the system, please read this User Manual and keep it for future reference. VMAX Analog Recorders . 3595 [email protected] Tags. Universal hd over coax dvrs, 4/8/16-channel (2 pages)Please excuse our appearance! The Digital Watchdog Support KB is currently undergoing construction. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. 1 MP) VMAX A1 Plus Series (5 MP) VMAX IP Plus Series . If the HDD temperature is exceeding 65o C, shut down the VMAX A1 Plus and allow ample time for the unit to cool. VMAX® A1 PLUS™ SERIES DVRS. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . In the Motion Area column, click on the Set button for the camera. 168. Affected Model Numbers: VMAX A1 Plus DVRs (DW-VA1P4xT, DW-VA1P8xT, DW-VA1P16xT) New Firmware Version: v1. Mount and install all necessary cameras and external devices. Click the Apply button, then the OK button to save the changes. This will enable the use of the . Supported / Affected Devices: VMAX® Series (Legacy)I have had this reoccurring problem with all my clients on the VMAX FLEX unit and I don't know what else to try. Quickly find and download information. 0. Disabling Illegal Login Lock On Hikvision Cameras. 2. Page 1 Quick Start Guide Quick Start Guide STEP 1 – CONNECTING THE DVR STEP 2 – POWERING UP THE DVR 1. Advanced Linux-Based embedded NVR, 2 terabyte, Supports 12 2. To check ActiveX in Internet Explorer: Launch the Internet Explorer application. It may cause malfunction or fire. . 0. Get help from Digital Watchdog’s Technical Support professionals. Quickly find and download. 4 Questions. Troubleshooting. Quickly find and download information about our products, including manuals and documentation to install and get the most from your. Page 1 BACKING UP FOOTAGE ON A VMAX™ SYSTEM Step 1. ) Click the Check button to check for available updates. Unauthorized Dealer Policy. 2. To set up a remote support session: Call DW Technical Support at 866. Replace the four screws at the back panel of the DVR to secure the top. Software. on Jan 30, 2023. DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. Software Version: v1. This model can be. Enable the Use HTTPS setting. Tags. Please update your browser to the latest version on or before July 31, 2020. 1. My Watchdog. For Immediate Release . 1MP) Navigate to the System Information menu. digital-watchdog. Get help from Digital Watchdog’s Technical Support professionals. 2. Click on the Security tab, then click the Custom Level button. Network Setup For A VMAX A1 Plus . From 3. Refer to their individual manuals for additional information. T. This feature enables the analog Star-Light Plus™ camera to automatically change between color images during daylight or well-lit situations, then switch to a monochrome (black & white) image during night or low-light. 446. 160 and a Gateway Address of 192. However, it is highly recommended that you contact Digital Watchdog Technical Support prior to opening the recording unit as our company policies may have changed since your last contact. The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. Available with 8 PoE ports (expandable to 12 cameras by adding an external PoE switch), the NVRs can record and manage single-sensor IP cameras up to 4K. Date Created: March 2, 2020-----Recording Errors. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. Upgrading Firmware For A VMAX DVR. com . Please wait until the boot process complete s. 1. Select the Model of your DVR. DW Spectrum - FQDN or. 2. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. VMAX® A1 PLUS™ SERIES DVRS. 1. 45: 12/28/2015: VMAX Flex: 0. Supported/Affected Devices. Password. The Status at the bottom of the window will indicate if a P2P. Check Firmware Version Log in to the VMAX® IP Plus as the Administrator or as a user with administrator rights. Supported/Affected Devices. 0. The new standalone recorders are NDAA and TAA compliant , offer 16 - channel PoE+ built-in and support up to 4K resolution . Digital Watchdog Knowledge Base . Digital Watchdog’s Star-Light Plus™ technology allows cameras to continue clear surveillance in low-light environments. “VMAX” applies to the VMAX Series (Legacy), 960H applies to the VMAX 960H Series and VMAX Flex Series, and VMAX A1 applies to the VMAX A1 Series (2. 0. Follow the steps below to install the Digital Watchdog (DW) 4. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. If the status shows an error or failure during the port check, Reboot the NVR. To connect to a site: Click on your site from the Site List panel. In certain situations, a Digital Watchdog Tech Support Agent may request to begin a virtual session for resolving a support issue. Activating Pathfinder. For Sensor setup, access the Alarm settings menu of the VMAX IP Plus. If you have the Cox branded app, you will need to. Please note that the number of ports available may differ based on the model. pdf : Download: VMAX960H Flex Quick Start Guide : Download: View All Documents. How customer reviews and ratings work See All Buying Options. DVR Digital Watchdog VMAX A1 Plus DW-VA1P41T Quick Start Manual. SSF footage. Get free expert DIY tips, handy support, troubleshooting help & repair advice for all Digital Watchdog products. Fcc Information. VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and CVBS up to 960H. VMAX Flex 4- and 8-Channel Firmware v3. Advanced Linux-Based embedded NVR, 2 terabyte, Supports 12 2. VMAX IP PLUS Third Party 3rd Party Troubleshooting Network ip cameras camera Camera Management Illustra ONVIF DHCP Auto discovery Flowchart: Troubleshooting A Non-Responsive DVR/NVRYou are using an unsupported browser.